Coronavirus - Our advice to patients
Key websites to support your mental health and wellbeing
You may be worried about yourself and your family and how you can look after your mental health at this time. It’s normal to feel stressed, scared, confused and even angry during these times. If you have any of those feelings only get information and advice from credible and reliable sources. Limit the amount of time you spend checking the news and avoid some of the ‘fake news’ stories that are going around.
NHS Inform will give you all the advice you need to keep yourself safe. www.nhsinform.scot
Pregnant and new parents: www.parentclub.scot
Children and Young People: www.youngminds.org.uk Parent helpline; 08088025544
Mental Wellbeing and COVID-19 - SAMH – www.samh.org.uk
How to look after your mental health – www.mentalhealth.org.uk
General Anxiety: www.anxietyuk.org.uk Text service 07537416905
For anyone needing support for domestic abuse as well as family members, this is a confidential, sensitive service for anyone to call. You can speak to a professional in your preferred language: 08000271234 or email email@example.com
New App from NHS Scotland enables you to get an isolation note to give your employer as proof you need to stay off work because of COVID-19 – You DON’T need to get a note from your GP; http://www.111.nhs.uk
To protect yourself and others, we are trying to avoid people coming to the surgery unless absolutely necessary.
All requests for appointments will be triaged by a GP on the phone. Please do not attend the surgery to make an appointment. You DO NOT need to be seen if you have mild flu-like symptoms.
PLEASE ACCESS NHS ADVICE ON http://www.nhsinform.scot BEFORE PHONING THE SURGERY AS THIS IS THE SAME ADVICE THAT YOU WILL BE GIVEN BY A GP.
We appreciate this is an unsettling time for everyone and that you may be anxious about your own health or others close to you.
We are working very hard to provide you with the best and safest service so please bear with us during this period.
With thanks from all the Doctors
The surgery is now giving you the opportunity to be able to book advance routine GP and Physiotherapy appointments ONLINE. You can still book 'on the day' and telephone appointments via the surgery. If you wish to register to use this service, please call in to the surgery and a member of staff will be happy to process this for you.
Dr Stillman retired from the surgery on 30th June 2019.
The surgery will NO LONGER accept the handing in of urine samples to reception for suspected urine infections, unless they have been specifically requested by a GP or other healthcare professional.
In order to treat and deal with urinary symptoms effectively, we ask that you follow the guidance below:
a) If you are a female aged 16-65 years and are NOT pregnant or have NOT suffered from repeated urinary infections in the past, please contact your local pharmacy in the first instance or,
b) Phone the surgery reception on 0141 959 3391 for advice and direction
A CHANGE TO HOW WE MANAGE APPOINTMENTS AT THE SURGERY
As you will be very much aware, the demand for GP appointments is increasing steadily to a point where it is putting a distinct strain on the service we aim to provide at the surgery.
Most people do not realise that there are other professionals who are better placed to deal with the many symptoms for which patients attend their GP. We therefore feel it is important to ensure that we provide you with the information you need in order to make an informed choice. Often, it will allow you to see a nurse or a pharmacist far sooner than you might see a GP.
In order to assist with this, the Doctors here at the surgery have asked that the Receptionists now ask you for the reason you wish an appointment. This will allow them to advise you of any options available to you to ensure you are seen by the RIGHT person at the RIGHT time. We should be grateful if you would share this information with them and we assure you that all discussions with the receptionists are treated with the same confidentiality as those with the Doctor or Nurse.
Please also remember that we are not wishing to prevent you from seeing a Doctor (you will always have the right to do so if you choose) – we are simply trying to ensure you have a full understanding of all the services that are available to you and that appointments with the GP are made appropriately. Please click on the link for some helpful guidance.
Scottish Government advises that NHSScotland is improving the way it uses information from GP records. SPIRE is a service that will allow small amounts of information from GP practice records to be used to help doctors' surgeries, NHSScotland and the Scottish Government to improve care and plan services and to help researchers to learn more from patient information held at GP practices.
A campaign is underway to inform patients across Scotland of the benefits of the service and the confidential and secure way in which GP records will be used to help plan and improve healthcare services.
You have a choice about your record being used in this way. To find out more, go to spire.scot
or call NHS Inform on 0800 224488
If, after further investigation of SPIRE, you wish to have your records excluded from this process, please ask at reception for an exclusion form so that your record can be marked accordingly.
Been off sick?
You do not need a Doctor's line for absences from work of less than 7 calendar days. Please click on this link http://www.hmrc.gov.uk/forms/sc2.pdf to download a self certificate.
Anyone who is undertaking a community service order and has been asked to provide a Doctor's sick note will require to make an appointment to see a GP and may thereafter be issued with a Standard Sickness Certificate for which there is a fee of £20.00
Bowel Screening Information
Bowel screening is offered to everyone in Scotland aged between 50 and 74 years.
A testing kit is posted to your home address shortly after your 50th birthday.
The screening programme has been shown to reduce the death rate from bowel cancer.
However there are some risks involved with subsequent investigation of a positive test result.
It is important to make an informed decision before returning the bowel screening testing kit. The following statistics may help:
Death rates from bowel cancer per 10,000 patients without screening:
Men aged 50 - 22
Men aged 60 - 70
Death rates from bowel cancer per 10,000 patients with screening:
Men aged 50 - 18.5
Men aged 60 - 58.8
The usual investigation of a positive result is a colonoscopy – a thin flexible tube with a camera is passed through the back passage to look at the large intestine to identify any source of bleeding.
This test is usually well tolerated but can have some complications including:
Heavy bleeding requiring further investigation or medical advice - 1 in 150 chance.
Perforation (the colonoscope causes a hole in the wall of the bowel) - 1 in 1500 chance.
In extremely rare cases colonoscopy may result in death – 1 in 10,000 chance.
Any questions regarding the programme can be directed to the doctors at the practice or addressed at the following website: